How to Use VoipWise with your SIP device

You need a VoipWise username and password in order to call via our network. So first sign up with VoipWise by downloading and installing the application and create your login.

You can use VoipWise with the following types of Sip devices:

  1. SIP ATA (Analogue Telephone Adapter)
  2. SIP Router
  3. xDSL Modem

The most devices are equipped with a combination of the following ports.

Example 1

(this is merely an example layout, every type of device can be different)


Example 2

(this is merely an example layout, every type of device can be different)

  1. (A)DSL: connect your line from your (A)DSL provider (not available on a ATA)
  2. WAN: connect your line from your xDSL modem/router
  3. LAN: port for your (home) network, you can connect e.g. your PC, lap-top, network-printer or wireless router
  4. PHONE: here you can connect your analogue telephone
  5. LINE: connect your analogue (PSTN) telephone line
  6. USB: you can connect PC or lap-top with a free USB port

Some SIP devices have more than one LAN port and/or PHONE port available.

For the hardware connections from your SIP device look at the above information and your user manual. After connecting the hardware you have to make sure that your software is installed and configured the right way.



Software configuration

General

SIP port : 5060
Registrar : sip.voipwise.com
Proxy server : sip.voipwise.com
Outbound proxy server : leave empty
Account name : your VoipWise username
Password : your VoipWise password
Display name/number : your VoipWise username or voipnumber
Stunserver (option) : stun.voipwise.com
ONLY select codec G711 a-Law as active codec.
All other available codecs should NOT be selected as active.

Below are some examples of the software configuration of various popular SIP devices. Please also consult the manual that came with your SIP device

  • (click here to expand)
    AVM Fritz!box FON 7050
  • (click here to expand)
    GRANDSTREAM HT286
  • (click here to expand)
    GRANDSTREAM HT386
  • (click here to expand)
    GRANDSTREAM HT486
  • (click here to expand)
    GRANDSTREAM HT496
  • (click here to expand)
    LINKSYS SPA3102
  • (click here to expand)
    LINKSYS WIP330
  • (click here to expand)
    SIEMENS SX553
  • (click here to expand)
    SMC 7908 VoWBRA

Codecs

G.711 (64 kbps)
G.726 (32 kbps)
G.729 (8 kbps)
G.723 (5.3 & 6.3 kbps)
GSMFR (13.2 kbps)

If you have audio problems:
Use a STUN server (e.g. stun.voipwise.com) with port 3478 (if supported by your device)
Use the G.711 codec

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